Customer Experience (Cx)
We provide a seamless customer experience from multiple touchpoints. With user friendly customer focused interface, virtualization and artificial intelligence we help clients increase trust and improve the customer experience while improving the outcome of those customer interactions, saving costs and reducing risk all to maximize effectiveness.
White Glove Help Desk IT Support
We provide around the clock IT support including Tier 1 to Tier 3 IT help desk services. We pride ourselves in providing timely efficient and effective support virtually and by telephone. We provide rapid response times and a detailed triage customized to meet the client’s business goals.
Healthcare & Information Technology Staffing
We are highly effective in placing IT professionals in the Healthcare Information Technology sector. We offer skilled candidates with extensive experience and certifications in the industry. We staff individuals who are intimately familiar with the hardware and software to use for health records and healthcare information to enhance performance and reduce cost.
Mobile Device Management
Mobile device management (MDM) is a comprehensive system that enables organizations to monitor, secure, and efficiently manage mobile devices such as smartphones and tablets used by employees.
We complete comprehensive discovery to ascertain whether your current software is the most efficient and productive product and package in the industry to accomplish your company’s goals.
Program Management / Project Management
Our project managers have technical knowledge of the programs being implemented so they are in the best position to document the timeline and results to.
Often times companies purchase products and software which independently function well, but, together with pre-existing programs, cause confusion. Our team will help you by combining data from different sources into a single, unified view.
Custom Software Development
We provide high quality cost effective custom software design and implementation. Our solutions architects conduct thorough discovery to customize a solution design that fits our clients’ needs.
Virtual Emergency Operations Centers
At rapid speed we design virtual emergency operations centers which facilitate the communication for communities to remain connected at the time of natural disasters.
FOIA Litigation Support Services
FOIA Litigation Support Services offer legal guidance and expertise to navigate Freedom of Information Act (FOIA) lawsuits effectively and ensure transparency in government records access.
FOIA review and redaction
FOIA review and redaction involves the careful examination and editing of government documents to remove sensitive or confidential information before their release under the Freedom of Information Act (FOIA)